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Guest 4WD Online Store Terms & Conditions
Your use of this website is conditional upon your acceptance and compliance with our Terms and Conditions as set out below.
Guest 4WD reserves the right to amend the Terms and Conditions at any time without notice to the consumer. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.
Please Note: Minimum Order $100.00
In the event of a query you can call (03) 9497 3899 or email shop@guest4wd.com.au.
GST
GST (Goods and Services Tax) of 10% is inclusive in all our prices. All prices stated are in Australian dollars.
Your Privacy
At Guest 4WD we value your privacy and under the Privacy Act 1988 and the National Privacy Policy, any personal information we collect will be kept securely. This statement is our commitment to you, the consumer, of your privacy and the information we collect and hold.
We do not require consumers to disclose any information about them in order to browse our website and only require minimal information in order to make a purchase. Certain information, such as delivery addresses, is stored for your convenience but this information is not accessible to anyone but you.
We will treat personal information we collect from you as strictly confidential. Other than as set out below, we will not reveal, disclose, pass on, sell, rent, distribute, share or licence to any third parties any personal information that you may have provided to us, unless we have your prior express consent to do so.
When you register on the Guest 4WD website you are automatically added to our mailing list. If you prefer not to receive information from Guest 4WD, you can unsubscribe by sending an email request to info@guest4wd.com.au or by following the unsubscribe link on any newsletter you may receive from Guest 4WD.
Automatic Data Collection
Due to the nature of the Internet, there is certain information that is transmitted to us automatically, such as your IP address and the browser you are using. This information is collected for purely statistical reasons as part of our ongoing development however we do not attach any personal information to these statistics. Similar information is also transmitted along with any emails sent. This information is not stored.
Payment
Guest 4WD accepts the following methods of payment: Minimum order $100.00.
Secure online credit card (Visa, Mastercard)
Guest 4WD does not convert your total into any other currency, other than Australian dollars. We will charge your credit card in Australian dollars and your credit card company will convert the charges for you.
Prices of products, service, delivery and other charges displayed on this website are current at the time of issue, but are subject to change at any time. If stock is unavailable, a customer service representative will contact regarding an alternative selection.
If you would like to make a payment other than through our secure online payment option, you may call us on (03) 9497 3899 for further assistance.
Shopping Security
At Guest 4WD, we have implemented security measures designed to provide the peace of mind you should expect when purchasing goods over the internet. When you are requested to enter your credit card details, our secure server uses SSL (Secure Socket Layer) to connect to our website, which encrypts all the information sent from your PC.
The following indicates that you have entered a secure session and will be present when you are requested to enter your credit card details:
- the "https" in place of the usual "http" in your browser address box
- the small padlock at the foot of your browser or next to the URL bar (IE7)
Delivery & Returns
Delivery Methods
Home Delivery
Due to the nature of our product range we are currently unable to include delivery costs in your online transacation. Should you wish to have your items delivered, please indicate this during the shopping process and we will contact you with a quote for the extra costs involved taking into account your location and the items selected.
We do not deliver to any other countries other than Australia.
In Person Pick-Up
Purchases can be made online and picked up in person from our showroom at:
194 Grange Road
Fairfield 3078
Victoria, Australia
We will notify you when your order is available for pick-up.
Returns and Warranty
Refund/Exchange
We hope that you are happy with your purchase but if you would like to return your purchase for a refund or exchange, please contact Guest 4WD on (03) 9497 3899 for further assistance.
Warranty
Many of our products are covered by manufacturer warranty. Check the packaging and/or manual for your product for more information or contact Guest 4WD on (03) 9497 3899 for further assistance
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